USUSDSetup docs →Docs

Support

How can we help?

Send a message and we’ll reply within two business days. For bug reports, include your store URL, theme version, affected page URL and steps to reproduce the issue. Review the support policy for scope. Theme Store payments, refunds and store transfers are handled by Shopify Support (opens in a new window).

Preparing for submissionNot yet submitted to the Shopify Theme Store or available to buy or install.
Theme supportWe send a first support response within two business days.
Published updatesFuture Theme Store buyers receive published Mercer updates at no additional charge.
AccessibilityBuilt around contrast, focus, labels, and reduced-motion patterns.